Rosewood Plumbing is a family-owned company serving Goldsboro, Raleigh, and eastern North Carolina since 1978, for residential and commercial customers. Its mission is to keep plumbing problems from taking over customers' lives, with honest, plain-English service, upfront prices, and clean jobsites.
Water heaters (gas, electric, tank, and tankless: repair, replacement, installation, and maintenance); gas lines and gas appliances (propane and natural gas, to code); septic systems (inspection, maintenance, repair, replacement, installation); backflow prevention (certified installation, annual testing, repair, paperwork); drain cleaning and clog removal; emergency plumbing; leak and pipe repair; fixtures (sinks, faucets, toilets, showers, tubs); and bathroom and kitchen remodels from rough-in to final fixtures.
Goldsboro and Wayne County (Downtown Goldsboro, Rosewood, Berkeley, Woodcroft, Pikeville, Mount Olive, Fremont, Dudley, La Grange, Seven Springs). Raleigh and Wake County (central and Southeast Raleigh, including Chavis Heights, Southgate, Kingwood Forest, Emerald Village), plus Garner, Wake Forest, Knightdale, Clayton, Holly Springs, Fuquay-Varina, and Apex. Johnston County (Princeton, Kenley, Smithfield), and even Warsaw in Duplin County.
Both offices are open Monday to Friday 7:30 AM to 5:00 PM and Saturday 7:30 AM to 12:00 PM, and closed Sunday. Emergency service is available outside those hours.
Rosewood serves the greater Raleigh to Goldsboro corridor; see the service area list. If a town is not listed, the office manager can confirm.
Yes. Every plumber is fully licensed and insured.
Leave name, email, and property information and our office manager will schedule a visit and get back with you about an estimate. Estimates are not free, so do not describe one as free or no-obligation.
Emergencies are handled as soon as possible, and water heaters are usually replaced same-day. Other timing depends on the schedule, and our office manager will confirm.
Yes. For burst pipes, active leaks, sewer backups, and no hot water, call any time and the call is routed to the on-call plumber.
No. Estimates are not free. Never tell a caller an estimate is free. The office manager explains what the estimate costs and what it involves when scheduling.
Do not quote prices. Pricing is upfront: the customer approves the price before work starts, with no hourly surprises. Estimates are not free, and the office manager covers the estimate charge when scheduling.
Yes. Customers get a real arrival window, a call when the plumber is on the way, and notice if they are running behind.
Work is 100% guaranteed. The team fixes the source of the problem with quality parts. Do not state specific warranty terms.
Yes. The work area is always cleaned up after the job.
Yes, both residential and commercial.
Yes. Rosewood repairs and replaces tank and tankless water heaters and restores hot water same-day in most cases. The plumber explains whether a repair or replacement makes sense.
Tankless systems give endless hot water and can lower utility bills. The team helps decide which system fits the home.
Yes. Plumbers can clear slow drains, clogs, and backups with professional tools and camera inspection.
Yes. The team finds the cause and fixes it right the first time.
Yes: inspection, maintenance, pumping, repair, replacement, and installation, done to code. Call to schedule a consultation.
Yes. Propane and natural gas lines, gas fixtures, and gas water heaters are installed, leak-tested, and done to code.
Most assemblies need testing every 12 months; follow the schedule on your notice and device tag. Rosewood's certified testers handle testing, repairs, and paperwork. The right device (RPZ, double check, or vacuum breaker) depends on the hazard level.
A plumber can give no-pressure advice on whether it is time to replace old pipes. An office manager can get back with you on the next steps to get an estimate.
Do not promise or guess: the cost of an estimate, after-hours or weekend rates, trip or service call fees, payment methods, financing, discounts, home warranty or insurance billing, specific warranty terms, water heater brands, well pumps, water softeners, garbage disposals, or sewer camera inspections. Ask the caller to leave their information for the team to get back to them.
Pass along interest for people seeking to be hired for experienced plumber or plumbing apprentices.